Privacy Policy
Last Updated: March 26, 2026
This Privacy Policy describes how Artevashop (hereinafter referred to as the "Site", "we", or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from artevashop.com (the "Site"), or communicate with us regarding the Site (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
2. How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
Information Collected Directly from You:
Contact Details: Including your name, shipping address, billing address, phone number, and email.
Order Information: Items purchased, payment confirmation, and billing information (processed securely by our authorized payment partners).
Account Information: Username, password, and security questions.
Customer Support: Information you choose to include in communications with us, such as through email or WhatsApp.
Information Collected Automatically (Usage Data):
We automatically collect certain information about your interaction with the Services via Cookies and similar technologies. This includes device information, browser type, IP address, and how you interact with our Site (e.g., pages viewed, items added to cart).
Information Obtained from Third Parties:
We receive information from third-party service providers who collect information on our behalf to fulfill our contract with you, such as:
Payment Processors: Including PayPal and major credit card processors.
Shipping Partners: Premium global couriers including FedEx, DHL, and UPS.
3. How We Use Your Personal Information
Providing Products and Services: To process payments, fulfill orders, arrange shipping, and manage returns/exchanges of your handmade oil paintings.
Marketing and Advertising: To send promotional communications and show targeted ads (For EEA residents: the legal basis is legitimate interest under GDPR Art. 6(1)(f)).
Security and Fraud Prevention: To detect, investigate, and address potential malicious or fraudulent activity.
Communication: To provide customer support and improve our overall Services.
4. Cookies
Our Site uses Cookies to enhance your browsing experience, remember your preferences, and conduct analytics. You can manage Cookie settings through your browser, though disabling them may affect certain functionalities of the Site. We support the Global Privacy Control (GPC) signal.
5. Disclosure of Personal Information
We may disclose your personal information to:
Service Providers: Including IT management, payment processing, data analytics, and shipping partners (FedEx/DHL/UPS).
Business Partners: For marketing and advertising purposes in accordance with your preferences.
Legal Compliance: To comply with applicable laws, respond to subpoenas, or protect our rights and the safety of our users.
6. International Data Transfers
As a company based in China, we process and store your information on servers located outside of the EEA/UK. When we transfer personal information outside of Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses (SCCs) to ensure your data is protected.
7. Your Rights and Choices
Depending on where you reside (e.g., GDPR in Europe, CCPA in California), you may have the following rights:
Right to Access/Know:Request a copy of the personal data we hold about you.
Right to Erasure:Request that we delete your personal information.
Right to Rectification:Request that we correct inaccurate or incomplete information.
Right to Opt-Out:Opt-out of "targeted advertising" or the "sale/sharing" of your data.
Right to Withdraw Consent:Where we rely on consent to process your data, you may withdraw it at any time.
To exercise any of these rights, please contact us at [email protected].
8. Security and Retention
We implement reasonable security measures, but please be aware that no system is 100% secure. We retain your personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, or resolve disputes.
9. Contact Information
If you have any questions about our privacy practices or this Privacy Policy, please contact us:
Brand: Artevashop
Email: [email protected]
Customer Service Hotline: +86 (592) 5710877
Company: Xiamen Jinfengding Network Technology Co., Ltd.
Letter address: Room 302-1, 3F, No. 10 Wanghai Road, Software Park II, Siming District, Xiamen, Fujian, 361008, China.